Finetra Parrott-Mack graduated with a Bachelor of Arts degree in Sociology from South Carolina State University in 1997. She went on and received her Master of Arts degree in Counseling in 2005 from Webster University and became certified as a Domestic Violence Counselor. She has a Post-Master's Certificate in Counseling from UNC Charlotte received in 2017. She became certified as a Licensed Professional School Counselor in 2018. After working as a Compliance Case Manager in the Special needs Department in S.C., she worked for 10 years as a Mental Health Counselor and served as the Interim Clinic Director. She has been a part of the Bradford family since 2018. She has a passion for helping others. She enjoys traveling, shopping, planning events, serving as a motivational speaker for women and youth groups, but most of all, being a mother of 2 amazing sons.